The main problem is that the “expert” advice in thousands of books almost always sticks to what it takes to BE a great leader and not what it takes to become one. …More

When it comes to leadership, I like to think of sucking and blowing at the same time as asking for one thing but expecting something else. …More

Standing out from the pack, it can be quite uncomfortable. That said, getting noticed as being different or better and having a unique and valuable perspective requires exactly that. …More

Although the RATER scoring system was developed as a customer service measurement tool, the fundamentals apply equally well to you as an employee. …More